office.com/myaccount – The error BAD_POOL_HEADER can be seen in Windows when there is a problem with the physical memory within the computer. The problem with the RAM or hard drive, like the inability of processing tasks using the RAM or hard drive could create this error. BAD POOL Header that displays error code of 0x00000019 one of the numerous Blue Screen of Death (BSOD) or Stop Errors that can occur when Windows have an issue in memory allocation due to a malfunctioning storage drive, corrupt devices driver or bad sectors and other problems with hard drives. It could also be due to RAM problems.
The Bad Pool Header error is the frequent bluescreen-of-death error which occurs across every version of Windows including Windows 7, Windows 8, 8.1, and Windows 10. Error codes for bad pool head are usually temporary, and a simple reboot can fix the issue.